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Latest Insights in Business Strategy
We write about what we’re actually building and what we’re seeing work for businesses like yours. No theory, no buzzwords, just what’s happening in AI automation right now and how it applies to operations, sales, and growth for small and mid-sized businesses.
Whether you run a clinic, an ecommerce brand, or a service business, these are the same strategies and tools we deploy for our clients every day.
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Here’s What AI Automation For Business Looks Like in 2026
How Amazon's Alexa for Shopping is reshaping 250 million shopping experiences and what that means for customer expectations everywhere Real examples of businesses using AI to transform customer, employee, and vendor interactions Why 82% of small businesses have...
3 Ways Automating Reference Checks Leads to Better Hiring Decisions
AI often stirs strong emotions from eager anticipation to anxious fear of AI replacing human workers. While uncertainty is understandable, it should be balanced against the benefits for today’s workforce. Together, AI and human intelligence can forge a path where...
Is Your Business Invisible to AI Agents? Why It Matters
Why AI agents are becoming the primary way consumers discover and buy products What Amazon's Rufus is doing with $10B in annualized sales and 250M users How Klarna's AI is now autonomously processing refunds, returns and purchases What Google, OpenAI and Shopify...
The Biggest Mistake Businesses Make With AI Has Nothing to Do With AI
Why automating a bad process just gives you a faster bad process What McKinsey found about businesses that actually get results from AI The difference between process optimization and process redesign Why this mirrors what we learned building cybersecurity programs...
One-Person Billion-Dollar Company: What It Means for SMBs
What the Medvi story gets right and what it leaves out Why Sam Altman's prediction came true faster than anyone expected The real shift happening underneath the headline What a 10-person company looks like with 20 digital workers Why small businesses are better...
The SaaS Model Is Collapsing. Here’s What Replaces It.
Why the six largest SaaS companies have lost over $1 trillion in market value and the bleeding hasn't stopped What Microsoft's CEO said about the future of business applications 35% of companies have already replaced at least one SaaS tool with something they built...
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